Privacy Policy

Effective Date: 03/01/2026

Smart Supply (“Smart Supply,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring a safe online experience for our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://www.smartsupplyusa.com (the “Site”).

By accessing or using our Site, you consent to the data practices described in this Privacy Policy.

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1. Information We Collect

Personal Information

When you visit the Site, place an order, create an account, or contact us, we may collect personally identifiable information, including but not limited to:

• Full name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed securely by third-party payment providers)

• Order history and customer service communications

Automatically Collected Information

We may automatically collect certain information about your device and browsing activity, including:

• IP address

• Browser type and version

• Device identifiers

• Referring/exit pages

• Date and time of access

• Pages viewed and interactions

This information helps us operate the Site, improve performance, prevent fraud, and understand customer behavior.

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Accept payments and prevent fraud

• Ship products and manage returns

• Provide customer support

• Communicate order updates and service notifications

• Improve our website, products, and services

• Conduct analytics and performance measurement

• Deliver relevant advertising and marketing (where permitted)

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3. Sharing of Information

We do not sell or rent your personal information.

We may share limited information with trusted third parties solely to operate our business, including:

• Payment processors (e.g., Shopify Payments, PayPal)

• Shipping carriers (e.g., UPS, USPS, FedEx)

• E-commerce and fulfillment platforms

• Advertising and analytics providers (such as Google, Meta/Facebook, TikTok, and similar platforms)

• Technology service providers supporting website hosting, security, and analytics

All third parties are required to protect your information and use it only for the services they provide to us.

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4. Mobile Numbers, SMS, and Messaging

Collection and Use of Mobile Numbers

If you provide your mobile number, we will use it only for purposes you have consented to, such as:

• Order confirmations and updates

• Customer service communications

• Promotional or informational messages (if you opt in)

Non-Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be shared with any third parties.

Message Frequency and Rates

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. You may opt out at any time by following the instructions included in our messages or by contacting us directly.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential site functionality

• Remember user preferences

• Analyze traffic and site usage

• Support advertising and remarketing efforts

You can manage or disable cookies through your browser settings, though some features of the Site may not function properly.

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Sensitive data (such as payment information) is transmitted using secure encryption technologies (e.g., SSL) and processed by PCI-compliant payment providers.

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7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

• Access the information we hold about you

• Request correction or deletion of your data

• Opt out of certain data uses

California residents may exercise rights under the CCPA/CPRA. Requests can be submitted using our contact information below.

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8. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of the updated policy.

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10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Smart Supply
📍 815 S. Serenade Ave West Covina CA 91790
📞 (626) 724-7083
📧 support@smartsupplyusa.com