Most orders are processed within 1–2 business days.

• Standard shipping: 3–5 business days
  
• Expedited: 1–2 business days
  
  You’ll receive a tracking number by email as soon as your order ships.
   

Once your order is placed, you’ll receive a confirmation email immediately.

If you don’t see it, please check your spam folder or contact us at support@smartsupplyusa.com for help.

If your order hasn’t shipped yet, we can update your address — just email us at support@smartsupplyusa.com within 12 hours of placing the order.

Once the shipment is in transit, we can’t guarantee address changes.

We stand behind every product we sell.

If an item arrives damaged, contact us within 7 days of delivery with photos, and we’ll send a replacement or refund immediately.

Yes — we offer a 30-day return policy for most items in original condition.

Simply contact support@smartsupplyusa.com with your order number to start a return.

We ship from our El Monte, CA warehouse to ensure fast delivery.

Some specialty items may ship directly from partner facilities.

You can reach us via:

📧support@smartsupplyusa.com

We respond within 24 hours on business days.